Shipping and Returns

Shipping

CampMoms Canadian operated company that ships worldwide out of Toronto, Ontario via Canada Post with multiple options to choose from. All options provide you with a tracking number .A tracking number will be emailed to you when your order ships. .

Canada Shipping Options

  • Free Canada Post Xpresspost on orders $50 & up before tax (2 to 4 business days)
  • Special Holiday $8 flat rate Canada Post Xpresspost (2 to 4 business days)

U.S. Shipping Options

  • Canada Post Tracked Packet USA calculated in real time during checkout based on weight and destination (8 to 13 business days)
  • Canada Post Expedited Parcel USA calculated in real time during checkout based on weight and destination (5 to 11 business days)
  • Canada Post Xpresspost USA calculated in real time during checkout based on weight and destination (3 to 6 business days)

International Shipping Options

  • Canada Post Tracked Packet International calculated in real time during checkout based on weight and destination (6 to 28 business days)
  • Canada Post Xpresspost International calculated in real time during checkout based on weight and destination (6 to 29 business days)

All International orders are final sale.

Orders are processed within 3-5 business days, excluding weekends & holidays. Custom pieces require extra processing time, please allow up to 7 days. Processing time isn’t included in Canada Post shipping time. 

We are not responsible for the payment of any additional fees, customs, duties & taxes upon delivery. We cannot ship to P.O. boxes.

Please note that due to COVID-19, shipping may be delayed. 

 

 

REFUND POLICY

Due to COVID-19, we are currently not accepting any returns. 

Prior to COVID-19:

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

 

Camp Moms pieces  are all hand dyed . Due to the nature of the pieces they may vary from the photos online.

All Custom orders, Sale items & International orders are final sale and are not eligible for refunds.

 

Exchanges

 

We currently do not accept exchanges at this time.